Frequently Asked Questions
If you cannot find the answer below, please use the contact form or send us an email to info@nrb.gov
General FAQs
Where is the National Registration Bureau of Kenya located?
The NRB is located in Nairobi, Kenya – NSSF Building, 8th Floor-Block B, Nairobi, Kenya.
How can I contact the National Registration Bureau of Kenya?
You can contact us through the contact form on our website, or by giving us call via +254 20 2715994 and
+254 20 2722526
What is the process for obtaining an identity card in Kenya?
The process involves mandatory identification, registration, and issuance of identity cards to all persons who are citizens of Kenya and have attained the age of eighteen years or over.
Services FAQs
Can I access NRB service online?
The National Registration Bureau aims at providing accessible government services through various integrated service delivery platforms such as ecitizen
Where can I find the rates for the different services offered by the NRB?
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